To whom it may concern:
We were nearing the end of our equipment lifecycle and needed to replace our servers, workstations, tape backup system and UPS. I had worked with a member of the staff at Complete Systems Design years ago and requested they review our environment and make a recommendation. They performed a full audit of our current environment including equipment and software and prepared an estimate of how much it would cost for all the items we needed and let us know what items we should keep.
Complete Systems Design went to great lengths to ensure we got the best deal on prices from our existing local reseller. The team followed up and made sure all our equipment was shipped on time so that the entire project could be completed quickly. They even negotiated for a significantly faster internet connection at the same price as we were already paying!
Even though the process required a replacement of nearly every workstation and server there was no significant downtime for anyone. Complete Systems Design worked after hours and through the weekend so that our business could continue normally and our clients were not affected. We now have remote access to our servers at work so that we can work from home.
We at Advice One would recommend Complete Systems Design, as they helped us organize what had never been documented, communicated in a way we could understand everything that was required and what to expect and even helped train our staff on some of the new software.